For Tenants
Maintenance Request
Submit a maintenance or repair request below. Our property management team typically responds within 24-48 hours for routine requests. Please select “Maintenance Request” as the request type and include your property address and unit number.
Emergency? For flooding, gas leaks, fire, or loss of heating, call us immediately at 502.836.0060. Do not use this form for emergencies.
What to Expect
- Submit your request — select “Maintenance Request” and include your property address, unit number, and issue details.
- Confirmation — we confirm receipt via email within one business day.
- Assignment — a maintenance team member will contact you to schedule.
- Resolution — follow-up to confirm the issue has been resolved.